General conditions of use of the Retro-Player.com website
Article 1 - Security of your login and password
Your Account contains personal data. You must take care to choose a "strong" password. A good password must contain at least 8 characters and 4 different types: lower case, upper case, numbers and special characters.
To avoid cascading hacks, your Account must have a clean and unique password. You should not choose a password that you already use for another account.
If we detect unusual login attempts on your account and as a precaution, we may disable your password to ensure the security of your customer account.
You may change your password at any time by accessing the "My Account" section on www.retro-player.com.
You must immediately notify Retro Player of any loss or unauthorized use of your Account, login and password. Passwords and identifiers are personal and you undertake not to disclose them. As such, you are responsible for the use of your Account and your login and password.
Any attempt to substitute the password or ID of another user is strictly prohibited.
Article 2 - Authentication and Identification on the Site
When you authenticate yourself to our site with your Account identifiers you remain authenticated for 1 hour.
To extend your authentication you can click on the box "Stay logged in" at the time of authentication. You will be able to access your account without having to re-authenticate for a period of 1 month except for certain actions that will always require authentication (e.g. adding/changing mailing address). You can end extended authentication at any time by clicking the logout button.
If you are using a public or shared computer, we advise you to log out of your Account as soon as you have finished browsing, especially if you have activated the 1-click quick purchase.
Article 3 - The quick purchase service (purchase without creating an account)
The quick purchase service allows you to place your order safely in a minimum of clicks through a purchase without creating an account.
To do so, simply click on the "Buy as a guest" button.
The quick purchase requires that a shipping address and payment information be registered when requesting your personal shipping and payment information.
If you already have an account, the last shipping and payment information you provided will be presented on a summary page. If necessary, you will be able to change this information before submitting your order.
If you are using a public or shared computer, we recommend that you log out of your account when you have made a quick purchase, or through your account, and do not intend to make an imminent purchase.
Purchases made in "quick" mode are subject to the General Terms and Conditions of Sale of Retro Player and the payments made are just as secure as for a classic order.
Your banking data are not stored.
The fast purchases are reserved for people of age. Retro Player is not able to check the age of its customers, so you guarantee to be a person of age.
Article 4 - the personalized advice service of our articles
Retro Player integrates expert services. We try to advise you as well as possible on our website because that is what you expect from us.
We set up tutorials accessible to all our customers free of charge (in progress), to be able to assemble and create your arcade or bartop terminal as simply as possible without making mistakes in the choice of items.
Thanks to your account, you benefit from a personalized assistance of navigation within our products, offers and services, designed to propose you the most relevant products and services adapted to your needs and your desires.
To provide you with this advice, our site uses a recommendation algorithm to prioritize the products that are most relevant to your browsing and purchases, to assist you in making the choices that we believe are most appropriate for you. You can thus discover and choose offers that interest you, without being obliged to navigate in areas that do not correspond to your expectations.
However, do not hesitate to browse through our site, which we are sure will make you discover new products that you would not expect.
We can recommend products that are similar to those you have already purchased or viewed and that match your interests. We may also recommend products that have been purchased by other customers whose interests are similar to yours.
These personalized recommendations are an integral part of our duty to advise, which is one of the key factors of our customers' satisfaction. They are essential and intrinsic to the promotion of our products and services and allow us to advise you in the best possible way.
Article 5 - Information and communications you receive in connection with your account
Account emails
The creation of your Retro Player account implies the reception of messages by email or SMS from Retro Player in order to allow us to manage our customer relationship and to provide you with our products and services.
For example, following the consultation of a product on our site or the completion of an order you may receive an email to allow you to find the product consulted or added to your basket, to follow your order following a purchase.
This includes emails of the following categories:
account creation emails
emails concerning our products that you have consulted or added to your basket
order confirmation emails
information about the delivery of your package
The reception of this information is related to the execution of our services linked to your Retro Player Account and is not linked to the choices you express for the reception of newsletters.
Information and commercial offers
Following the creation of your Account, if you have not objected, you may receive information and commercial offers from Retro Player by email or sms (electronic communications). These personalized newsletters allow us to keep you informed of the latest news from Retro Player and of the advantages that you can benefit from on products or services similar to those that you have already ordered or consulted. We measure the opening rate of our electronic mailings in order to adapt them to your needs.
You can manage your choices at any time (see "my account").
Satisfaction survey email and product review request
Following a purchase on our site we may ask for your opinion by email through questionnaires. These satisfaction surveys or requests for opinions may be requested by approved partners. You can object to these surveys or requests for opinions directly in the emails that are sent to you.
Article 6 - The service of comments and rating of products
With the Account you have the possibility to rate products and to post reviews or comments via an online tool.
The posting of a comment or review by an Internet user implies the prior acceptance of and compliance with these terms of use.
State of mind:
The tool "comments" of the site www.retro-player.com has for main objective to create a space of expression and contribution to the Net surfers in relation to the products which they buy and which they know, in order to allow them to give their opinion freely and to inform the purchasers of the site in a loyal and constructive spirit.
The goal is therefore to bring out the opinions in presence, to respect the points of view and to allow the Internet users to form an opinion The comments or opinions must not
be defamatory, insulting, obscene, offensive, violent or inciting to violence, political, racist or xenophobic and generally contrary to the laws and regulations in force, to the rights of persons or to good morals;
refer to or mention the opinions of other Internet users;
reveal the outcome or the essential elements of a book or a film;
be used for personal or professional purposes, in particular for advertising;
contain personal data;
refer to the seller who offers it to you but only to the product presented on the article sheet
Moderation
The comments are subject to moderation. Thus, Retro Player reserves the right, without having to provide justifications, not to put online, to delete at any time, Comments including personal information related to the author of the comment or to any third party or which would not seem to him obviously in conformity with the spirit of the site or with the required requirements, in particular including insulting or defamatory remarks against the author or any moral or physical person or which would be contrary to the law and in particular defamatory, violent, racist, pedophilic remarks, calling for murder or suicide, inciting to hatred or to discrimination Comments that include information that has no relation to the product concerned or its author are excluded. The content of the seller's comments must not infringe on the copyright or any other rights of third parties.
Retro Player is not liable for publishing or not publishing a comment.
If a person has reason to believe that a person is infringing a right of which he is the owner or is causing him damage, he shall inform Retro Player at the following address so that Retro Player can take the necessary measures:
Retro Player
88 Rue de la Jarry
94300 Vincennes
Authorization of exploitation
You authorize, free of charge, the use of the comments of which he is the author by Retro Player for an exploitation in relation with the marketing and the promotion of the product on which it relates in particular for the following modes of diffusion:
on the Internet, in particular on all institutional, commercial or community sites, blogs and/or pages of Retro Player, and on the sites, blogs or pages of the partners or affiliates, as well as on the search engines, in particular those disseminating opinions and comments;
in the framework of the internal and institutional communication of Retro Player and journalistic information;
on all printed media including in particular publications, catalogs, press, leaflets, flyers, POS.
Within the framework of the destination defined above, the exploitation rights granted include :
under the right of reproduction, directly or through a third party, the right to reproduce, to have reproduced, to put in circulation, to establish any copy, duplicate, without limitation of copy, in whole or in part, free of charge or against payment, on any paper, computer, electronic, audio, optical and/or on any other current or future support, by any current or future processes.
under the right of representation, directly or through a third party, the right to represent, to have represented publicly, in full or by extract, in whole or in part, free of charge or against payment, by all processes such as representation on screen, or any other process in all public or private places.
under the right of broadcasting, directly or through a third party, free of charge or against payment, the right to broadcast by radio, satellite, television broadcasting, by any means of cable operator or any other means of telecommunication, present or future. This right also includes broadcasting on internal networks and broadcasting on networks intended for a public not grouped within a legal entity, such as the Teletel and Internet networks.
under the derived rights, directly or through a third party, free of charge or against payment, the right to use, adapt, arrange, modify, translate and have used, adapted, arranged, modified, translated in whole or in part.
Article 7 - Guarantees and responsibility
The Account and the Services it contains are subject to an obligation of means. Some of these Services can be brought to evolve or to be removed. We cannot guarantee the availability of these Services or their perfect adequacy to your needs. We provide these Services "as is".
Article 8 - Processing of complaints
Applicable law: This contract is subject to French law. The language of this contract is French. In case of dispute, the French courts will have exclusive jurisdiction.
Treatment of the complaints: For any complaint you can contact the customer service at the coordinates mentioned in Article 5 of these Conditions.
Article 9 - Personal data
The personal data concerning you are necessary for the management of the services associated with your Retro Player Account and for the management of our commercial relations.